Refund and Returns Policy

[OonaVida Inc.]
North Miami, FL 33161 
oonavida197@gmail.com
oonavida.com

**No Refund Policy**

Thank you for shopping at OonaVida. We value your business and want to ensure your satisfaction with our products and services.

**All sales are final. No refunds or exchanges will be provided** except in the following circumstances:

1. **Damaged or Defective Products**: If you receive a damaged or defective product, please contact our customer support team within 30 days of receiving the item. We will be happy to assist you with a replacement or refund.

2. **Shipping Errors**: If we made an error with your order, such as sending the wrong product or quantity, please contact our customer support team within 30 days of receiving the item. We will arrange for the correct product to be shipped to you or provide a refund.

Please note that all requests for refunds or exchanges must be made within 30 days of receiving the item. We reserve the right to refuse any refund or exchange request that does not meet these criteria.

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at oonavida197@gmail.com We are here to help!

Thank you,
Giselle M.
Owner
Refund and Returns Policy

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